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Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

This online marketplace has revised its measurement guidelines for women's and children's clothes but did not contact all users about the change.

Social Media Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.

The company said the revised method more closely matches similar services.

It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.

Size Classification Changes

Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The new system has a letter and a range for example S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

Member Accounts

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Necessary Adjustments

Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.

Service Background

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: previously, the platform withdrew an update to its shipping options following member complaints.